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Recent research provides insight into how different businesses have adjusted to the pandemic. In a June 2020 survey from McKinsey & Company, 78% of employees thought that their organization responded appropriately to the COVID-19 lockdown. In a June 2020 PwC survey of the financial services industry, more than 75% said their ability to collaborate was the same or improved under conditions imposed by the pandemic, while 70% of employers said they found the work from home experience to be successful or very successful.
The challenge now: to move beyond crisis response mode and look to the future in preparation for various scenarios, including maintaining business continuity under remote working conditions, or the gradual reopening of certain cities and workplaces as the battle to contain the coronavirus progresses.
Bloomberg’s Buy-Side Enterprise Relationship Management team has conducted in-depth interviews and virtual roundtables with executives from a number of buy-side firms in the U.S. and Europe, including AllianceBernstein, Barings, DWS Group, Lord Abbett and Principal Global Asset Management. These firms have global operations and have taken unique approaches post-COVID-19.
This report aggregates ideas, plans and strategies for conducting business and communicating with employees from those sessions.
Four interrelated areas have emerged as being of key concern:
While key themes and takeaways are identified and explored in each of the report’s four areas, it is vital to note that COVID-19 has forced and will continue to force changes that will profoundly impact how business is conducted in the future.
